PRIVACY POLICY
Effective Date: October 22, 2026
Micro Facture, LLC (“Micro Facture,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when visiting www.microfacture.com (the “Website”).
This Privacy Policy explains what information we collect, how we use and disclose it, and the choices available to you. By using the Website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide when you:
Contact us by email or telephone
Request information about our manufacturing capabilities
Submit a request for quotation or other business inquiry
Request or execute a nondisclosure agreement
Communicate with us regarding a potential or existing business relationship
This information may include your name, company name, job title, email address, telephone number, project information, and any other information you choose to provide.
Information Collected Automatically
When you visit the Website, Squarespace and its supporting technologies may automatically collect limited technical information, including:
Internet Protocol address
Browser and device type
Operating system
Referring website
Pages viewed
Dates and times of visits
General geographic location
Website interaction and performance information
We use Squarespace’s built-in analytics and related website functionality to understand how visitors use the Website and to maintain its performance and security.
2. Cookies and Similar Technologies
The Website may use cookies and similar technologies that are necessary for site functionality, security, performance, and analytics.
Cookies are small files stored on your device when you visit certain websites. Some cookies are required for the Website to operate properly. Others help us understand general Website traffic and usage patterns.
You may manage or disable cookies through your browser settings or through any cookie-management tools displayed on the Website. Disabling certain cookies may affect how the Website functions.
3. How We Use Information
We may use collected information to:
Respond to questions, inquiries and requests for quotation
Evaluate potential manufacturing opportunities
Communicate regarding products, services, capabilities or business relationships
Prepare or administer nondisclosure agreements
Maintain business, quality and communication records
Improve the Website and understand how it is used
Protect the Website and our information systems
Detect or prevent misuse, fraud or security incidents
Comply with applicable contractual, legal, regulatory, export-control and quality-system obligations
Establish, exercise or defend legal claims
We will not use personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice when required.
4. How We Disclose Information
We may disclose information to service providers that assist us with legitimate business operations, including:
Squarespace, which hosts and supports the Website
Email, information-technology and communications providers
Analytics and website-security providers
Attorneys, accountants, insurers and other professional advisors
Vendors supporting our business operations
We may also disclose information:
When required by law, regulation, subpoena, court order or other legal process
To protect the rights, property, safety or security of Micro Facture, our customers, Website visitors or others
To investigate suspected fraud, misuse or unlawful activity
In connection with a merger, acquisition, financing, restructuring, sale of assets or similar business transaction
With your direction or consent
Micro Facture does not sell personal information. We do not use Website visitor information for third-party targeted advertising.
5. Manufacturing, Technical and Export-Controlled Information
The Website and its standard communication channels are not intended to receive controlled unclassified information, classified information, export-controlled technical data or other highly sensitive technical information.
Please do not submit ITAR-controlled technical data, CUI, classified information, sensitive drawing packages or other restricted information through the Website or ordinary email unless Micro Facture has expressly authorized the transmission method.
Contact Micro Facture before transmitting sensitive files so that an appropriate nondisclosure agreement and approved secure transfer method can be established.
Submitting information through the Website or by email does not, by itself, create a confidential, contractual, supplier or customer relationship. Confidentiality obligations will be governed by an executed nondisclosure agreement or other written agreement, when applicable.
6. Data Retention
We retain information for as long as reasonably necessary to:
Respond to inquiries
Evaluate or maintain business relationships
Administer quotations, contracts or manufacturing programs
Meet quality-system, recordkeeping, contractual and regulatory requirements
Resolve disputes
Enforce agreements
Comply with applicable laws
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
7. Information Security
Micro Facture uses reasonable administrative, technical and physical safeguards intended to protect information from unauthorized access, loss, misuse, alteration or disclosure.
However, no website, email system or electronic transmission method can be guaranteed to be completely secure. Visitors should not use the Website or ordinary email to transmit sensitive technical data, controlled information, payment information or other confidential materials unless an approved method has been established.
8. Your Choices and Privacy Rights
Depending on where you reside and applicable law, you may have the right to request:
Access to certain personal information we maintain about you
Correction of inaccurate personal information
Deletion of certain personal information
Information about how personal information is used or disclosed
Withdrawal of consent where processing is based on consent
These rights may be subject to legal, contractual, regulatory, quality-record or other permitted exceptions.
To submit a privacy request, contact us at sales@microfacture.com. We may need to verify your identity before completing a request.
You may also manage cookies through your browser settings and opt out of nonessential communications by contacting us.
9. Third-Party Websites
The Website may contain links to websites operated by third parties. Micro Facture does not control and is not responsible for the content, security or privacy practices of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
10. Children’s Privacy
The Website is intended for business and professional audiences. It is not directed to children under 13, and we do not knowingly collect personal information from children through the Website.
If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.
11. Visitors Outside the United States
Micro Facture is located in the United States. If you access the Website from another country, your information may be transferred to, processed and stored in the United States, where privacy laws may differ from those in your jurisdiction.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to the Website, our practices, technology or applicable requirements.
When changes are made, we will update the “Effective Date” at the top of this page. We encourage visitors to review this Privacy Policy periodically.
13. Contact Us
Questions or requests concerning this Privacy Policy may be directed to:
Micro Facture, LLC
1260 Corporate Boulevard, Suite 2
Lancaster, Pennsylvania 17601
United States
Email: sales@microfacture.com
Phone: (717) 285-9700
Website: www.microfacture.com